Shipping/Delivery
1. Shipping Methods
At Karpagam 3D Printing, we are committed to ensuring that your orders are delivered to you safely and efficiently. We offer the following shipping methods:
Standard Shipping: Our standard shipping option provides reliable delivery within 15 business days. Shipping fees may apply based on the size and weight of your order.
Express Shipping: For customers who need their orders sooner, we offer express shipping with delivery within 10 business days. Additional shipping charges apply.
2. Order Processing
a. Order Confirmation: Once you place an order with us, you will receive an order confirmation email. Please review this email to ensure that all order details are accurate.
b. Order Processing Time: Orders typically take 15-30 business days to process before they are shipped. This processing time allows us to ensure the quality and accuracy of your 3D printed items.
3. Shipping Fees
a. Standard Shipping: Shipping fees for standard shipping are based on the total weight and dimensions of your order. The shipping cost will be calculated during the checkout process.
b. Express Shipping: Express shipping fees are higher than standard shipping and will also be calculated during the checkout process.
4. Tracking Your Order
a. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery.
b. Delivery Updates: We will keep you informed about the status of your delivery through email notifications. If you have any questions or concerns about your delivery, please contact our customer support team.
5. Shipping Destinations
We offer shipping to customers in India and beyond. Please note that shipping times may vary depending on your location.
6. Shipping Delays
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather, carrier delays, or customs inspections may occasionally cause delays. We appreciate your understanding in such situations.
7. Delivery Issues
a. Incorrect Address: It is essential to provide accurate shipping information during the checkout process. If you realize you have provided an incorrect address, please contact us immediately.
b. Lost or Damaged Items: In the event of lost or damaged items during transit, please notify us as soon as possible, and we will work to resolve the issue promptly.
8. International Shipping
For international orders, please be aware that customs duties, taxes, or import fees may apply. These fees are the responsibility of the recipient and are not included in the purchase price or shipping charges.
9. Contact Us
If you have any questions or concerns about our shipping and delivery policies, please don’t hesitate to contact our customer support team at Phone : +91 8610031504